FAQS

We provide 100% transparency with Cash on Delivery — customers can open and check the parcel before making payment.

 

🛒 Orders & Payment

Q: Do you offer Cash on Delivery (COD)?
A: Yes, we offer Cash on Delivery (COD) all over Pakistan.

Q: Can I open the parcel before making payment?
A: Yes, you can open and check the parcel at the time of delivery before making the payment.

Q: How is my order confirmed?
A: After placing your order, our team will contact you via call or WhatsApp for confirmation.


🚚 Shipping & Delivery

Q: How long does delivery take?
A: Delivery usually takes 3–5 working days, depending on your location.

Q: Do you deliver all over Pakistan?
A: Yes, we deliver nationwide.


🔄 Returns & Refunds

Q: Can I return a product if I don’t like it?
A: Yes, you can request a return if the product is damaged or not as described.

Q: How long does it take to get a refund?
A: Refunds are processed within 3–5 working days after approval.


📞 Contact & Support

Q: How can I contact you?
A: You can contact us via phone or WhatsApp. Details are available on our Contact Us page. (pkuplift@gmail.com
 Whatsapp 03318957851)


📦 Product Information

Q: Are your products original and high quality?
A: Yes, we ensure that all products meet our quality standards before shipping.