Uplift – Terms & Conditions

Welcome to Uplift. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.

1. General

Uplift reserves the right to update, change, or modify these Terms at any time without prior notice. Continued use of the website means you accept the updated terms.

2. Product Information

We try our best to display accurate product details, images, and specifications.
However:

Colors may vary slightly due to lighting or device screen differences.
Sizes may have slight measurement variations.

If you have any confusion, please contact us before ordering.

3. Order Confirmation

All orders placed on the website require manual confirmation by our team.

Unconfirmed orders will not be processed.
Orders may be canceled by Uplift if incorrect information is provided or in case of stock unavailability.

4. Pricing & Payments

All prices displayed on the website include product cost only.
Shipping charges may apply based on the product.

We offer Cash on Delivery (COD) across Pakistan.

5. Shipping & Delivery

Delivery time is usually 2–5 working days for major cities and 3–7 working days for other areas.
We are not responsible for courier delays.

For complete details, please read our Shipping Policy.

6. Return, Exchange & Refund

Exchanges accepted within 10 days for defective or wrong products.
Damage claims must be reported within 2 days of receiving the parcel.
Refunds are issued only in eligible cases after verification.

For full details, please read our Return / Exchange / Refund Policy.

7. Allow to Open Parcel (AOP)

We offer Allow to Open Parcel, however:

Product trial is not allowed during inspection.
If the product is damaged or incorrect, you may refuse the parcel.

8. Customer Responsibilities

Customers must:

Provide accurate personal and shipping information.
Be available on call/SMS for order confirmation.
Inspect the parcel at delivery (if AOP is offered).

9. Intellectual Property

All images, logos, text, and content on our website are the property of Uplift.
Copying or reproduction without permission is strictly prohibited.

10. Contact Information

For any issues or questions, contact us at:
📧 pkuplift@gmail.com

Uplift – Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information when you place an order or sign up:

Name
Phone Number
Email Address
Delivery Address
Order Details
Device & browser information

2. How We Use Your Information

Your information is used for:

Processing and delivering your order
Communicating order updates
Customer support
Improving website experience
Marketing promotions (only with your consent)

We do not sell or share your personal data with third parties for profit.

3. Data Protection

We use secure systems to protect your personal information.
However, no method of transmission over the internet is 100% secure.

4. Cookies

Our website may use cookies to:

Improve user experience
Remember preferences
Analyse website performance

You can disable cookies anytime from your browser settings.

5. Third-Party Services

We may use third-party tools such as:

Courier companies (for delivery)
Payment processors
Analytics tools

These providers have their own privacy policies.

6. Marketing & Communication

By placing an order, you agree to receive:

Order updates
Delivery alerts
Occasional promotional messages

You can opt out anytime by emailing us.

7. Customer Rights

You have the right to:

Request correction of your information
Request deletion of your data
Ask how your information is being used

For any privacy-related request, contact us at pkuplift@gmail.com.

8. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be reflected on this page.